The Ability of a Computer System to perform tasks that will generally require human intelligence
to perform. These tasks embrace, but are not seems to be restricted to, speech
recognition and decision-making. This is the essence of Artificial Intelligence Tools as provided by Today's Simple AI which includes Text Analytics to process
large quantities of text and automatically categorize it to modify the analysis
of your unstructured feedback.
A part of
Artificial Intelligence (AI) that revolves around the ability for a computer
system to automatically learn from past experiences, and automatically alter
itself to boost its performance without the necessity for manual programming.
Text Analytics which
is the best artificial intelligence tools uses machine learning to determine
how new items of text should be categorized based on the previous text that has
previously been processed, and additionally determine whether or not the
categories being used to classify these items of text should be refined based
on patterns, it identifies within the text. It is an automated analysis and
mining of text which Today's Simple AI provides the ability to extract insights
regarding trends, patterns and clients sentiment for the aim of identifying and
prioritizing ways to optimize customer experience.
The applications of text analysis are far and wide, from
easy automation to advanced interactions between the person inputting the
information and the system they interact with. A basic example of that is a
chatbot. This complexity of text analysis produces its own rules and even
fields of study, like natural language processing.
- Text
Analytics Techniques
The value of
unstructured feedback lies in the fact that it is comprised of your customers’
own words, and so it provides the simplest glimpse into your customers’ minds.
There are countless ways in which you can dig deeper into this feedback to
extract the maximum amount as possible from it.
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